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Feb
25
Alphasat Transition
Posted by Oded Joel on 25 February 2015 11:57 AM

Dear Customers,

 

On 24th March 2015, Inmarsat will transition all BGAN (FleetBroadband, SwiftBroadband, and Land BGAN) and Classic Aero services for the current EMEA region satellite (I-4 F2) to their more powerful Alphasat satellite.  

GSPS services were successfully transitioned to Alphasat in November 2013.

For the vast majority of end-users, the transition from I-4 F2 to Alphasat will require little or no action. However, we wish to draw your attention to a number of specific points regarding the transition: 

• No action is required for maritime terminals.

• All users with land terminals operating in EMEA should upgrade to the latest version of LaunchPad, which includes   
  the Alphasat coverage map. Previous versions of LaunchPad are compatible with Alphasat but will display the I-4 F2 
  coverage for EMEA rather than the Alphasat coverage. 
           - Inmarsat BGAN LaunchPad latest versions download.

• All land terminals in India, Sri Lanka and Nepal, which currently access Inmarsat’s services via the I-4 F2 (EMEA region)
  satellite, including fixed antennas and M2M terminals, will need to repoint their antennas to the AsiaPac satellite prior 
  to 24 March 2015. 
           - No action is required for BGAN terminals in India, Sri Lanka and Nepal that access Inmarsat’s services
             via the I4-APAC satellite.

• All land terminals in Brazil, which currently access Inmarsat’s services via the I-4 F2 (EMEA region) satellite, including 
  fixed antennas and M2M terminals, will need to repoint their antennas to the Americas satellite prior to 24 March 
  2015. 
           - No action is required for BGAN terminals in Brazil which currently accesses Inmarsat’s services via
             the I4-AMER satellite.

• Users of aviation terminals should contact their Distribution Partner for details of any ORT and/or software changes 
  that may be required.

The transition of services from I-4 F2 to Alphasat has dual benefits.  This both enhances the capacity of our I-4 services in the EMEA region, while also providing us with an additional satellite through which we can create a fourth region, serving the Middle East and Asia (MEAS). The new region will operate from 64 degrees East and is scheduled to commence before the end of 2015. 
We will communicate Inmarsat plans for this project over the coming months.
 
Should you wish to discuss this matter further please do not hesitate to contact our Customer Care team either by email to control711@station711.com or via telephone on +972-2-9904555 or +44-800-2494333 (UK Toll Free) .

 


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